- Did your luggage not come out on the carousel?
- Did you leave an item on the plane?
- Lost property in and around the airport
- Collecting airport lost property
Losing any of your valuables is unpleasant, but if you’ve lost an item at Leeds Bradford Airport we may be able to help you get it back.
Did your luggage not come out on the carousel?
All missing bag enquiries should be directed to your Airline or their associated handling agent. This depends on which Airline you have flown with:
Jet2 – email LBABaggage@jet2.com or call their customer services on 0113 2387334
For all other Airlines – contact Swissport your Airline’s handling agent. Please email firstname.lastname@example.org
Did you leave an item on the plane?
If you have left any of your belongings on board an aircraft then you need to contact your airline directly as soon as possible.
Lost property in and around the airport
If you think you’ve lost something in and around the terminal including our car parks, the best way to contact the Lost Property department is by email and you should provide your name, contact details and a full description of your lost property to:
- Email: email@example.com
- Fill in the form at the bottom of this page!
All emails will be responded to within 5 working days of receipt.
Collecting airport lost property
If you wish for someone else to collect an item on your behalf, please inform the department, by either email or telephone, of the full name of the person coming to collect the item(s). Please note, arriving at the airport without arranging collection of an item may result in a delay in locating and returning your property due to the busy nature of the department
Property stored by the Lost Property department can be claimed as follows:
Clothing, suitcases, pushchairs, etc.
Will be retained for a period of 4 weeks from the date of loss.
Electronics including mobile phones, laptops, iPads, Kindles, etc.
Will be retained for a period of 8 weeks from the date of loss. For enquiries regarding lost mobile phones, you will need either the IMEI or SIM card numbers. These are not the same as the telephone number and can be obtained from your mobile phone provider.
Miscellaneous valuable items including jewellery, purses, wallets, etc.
Will be retained for a period of 8 weeks from the date of loss.
Credit / debit cards and passports
Passports are retained for a period of 8 weeks from the date of loss, before being returned to the Passport Office. All bank/credit cards will be securely destroyed after 24 hours of loss.
Unclaimed items after the above periods from the date of loss will be disposed of responsibly and personal data removed from property and securely destroyed.